Cadillac Warranty Overview & FAQ
A testament to the world-class refinement, peerless design, and precision performance offered by each vehicle in the Cadillac model range, you’d naturally expect an unrivaled ownership experience that’s both long-lasting and reassuring at every twist and turn on the road. Fortunately, every new Cadillac vehicle comes backed by the confidence of robust warranty coverage. From protection for the vehicle’s drivetrain and critical components to additional ownership perks you simply won’t find elsewhere, Cadillac remains the industry benchmark for a world-class luxury vehicle ownership experience. Our team at Crestmont Cadillac has compiled this handy guide that covers all of the various warranties and protection terms included with the purchase of your new Cadillac vehicle.
Cadillac New Vehicle Limited Warranties
Cadillac Bumper-to-Bumper Limited Warranty
Covers the entire vehicle for repairs, including parts and labor, to correct any defect in materials or workmanship for 4 years or 50,000 miles, whichever comes first.
Also includes:
- Warranty coverage on tires against defects in material or workmanship (note: wear-out is not considered a defect)
- Towing to the nearest authorized dealership for warranty repairs
What is Not Covered
- Routine maintenance
- Slight noise, vibrations, or other normal characteristics of the vehicle
- Damage due to accident, misuse, insufficient maintenance, or alteration
Cadillac Powertrain Limited Warranty
Covers the components below for repairs, including parts and labor, due to defects in materials and/or workmanship for the duration of the warranty. Typical powertrain warranties last for 6 years or 70,000 miles, whichever comes first, but other durations are available.
Covered components include:
- Engine — Components such as engine block, cylinder head, manifolds, timing gears, oil pump, all internally lubricated parts, seals, gaskets, and internal electrical components
- Transmission/Transaxle and Transfer Case (if equipped) — Components such as the case, all internally lubricated parts, mounts, seals, gaskets, and internal electrical components
- Drive Systems — Components such as propeller shafts, universal joints, constant-velocity joints, axle shafts, bearings, final-drive housings, and all internally lubricated parts
What is Not Covered
Components such as:
- Sensors
- Wiring
- Connectors
- Radiators
- Hoses
- Coolant
- Cooling lines
Cadillac Corrosion Protection & Rust-Through Protection Warranties
Corrosion Protection:
- All body and sheet metal components are warranted against corrosion for the duration of the warranty.
- Coverage periods typically last for 4 years or 50,000 miles, whichever comes first, but other durations may be available.
Rust-Through Protection:
- All body and sheet metal components are covered against rust through — an actual hole in the panel — for the duration of the limited warranty.
- Coverage periods typically last for 6 years or 100,000 miles, whichever comes first, but other durations may be available.
Cadillac Roadside Assistance & Courtesy Transportation Coverage
If you have a flat tire, run out of gas, or find yourself stranded, you have access to highly trained advisors 24/7/365 to get you the help you need. Roadside Assistance plans typically last for 6 years or 70,000 miles* for 2013 and newer models.
Services include:
- Towing to the nearest authorized dealer
- Vehicle unlock service
- Flat tire change
- Battery jump start
- Emergency fuel delivery
If your vehicle requires warranty repairs during the coverage period, the following are available:
- Alternate transportation
-AND/OR-
- Reimbursement of certain transportation expenses
Refer to your Owner’s Manual or consult your dealer for more details. Coverage periods typically last for 6 years or 70,000 miles.
How to Obtain a Warranty Repair
- Warranty work needs to be completed by a GM dealer
- Work done at independent shops may not be eligible for reimbursement
- The vehicle needs to be diagnosed by a GM dealer first before they can determine if the warranty will cover the repair
- There may be a diagnosis fee, which is reimbursed if the repair is determined to be covered by their warranty (otherwise, diagnosis fees are not refundable)
- The dealer will discuss the next steps for the repair (whether parts need to be ordered, expected timing, etc.)
- Rental/loaner cars vary by dealer — the dealer will discuss availability and options
NOTE: Recall work is always covered at no charge if completed at a GM dealer
Cadillac Warranty – Frequently Asked Questions
Does the warranty coverage transfer to the next owner if I sell my Cadillac vehicle?
Yes. Those limited warranties that are still active will transfer to the new owner. 2023 Escalade-V limited warranty transferability is subject to a 6-month retention policy from the date on which you take delivery. If ownership is transferred prior to this, the Bumper-to-Bumper, Powertrain, Sheet Metal, Tire, and Accessory coverages under GM’s New Vehicle Limited Warranty will be voided. See dealer or warranty manual for more details.
What things can cause my warranty coverage to become void?
Your warranty could be voided if the systems and parts under warranty are damaged by any of the following:
- Damage due to accident, misuse, or alteration
- Damage or corrosion due to the environment, chemical treatments, or aftermarket products
- Damage due to insufficient or improper maintenance
- Damage due to contaminated, improper, or poor-quality fuel
- Damage due to impact (e.g., flying debris)
I believe that my vehicle has an issue that should be covered under warranty. What are the next steps?
- Take your vehicle to any authorized dealer facility to obtain service.
- Those repairs qualifying under the warranty will be performed at no charge, and diagnosis fees for those repairs will be refunded.
- Repairs that do not qualify will be charged to you.